CCNP Collaboration

CCNP Collaboration by ITIngenious is tailored for collaboration and unified communications network engineers who want to advance their skills and expertise in voice, video, and conferencing technologies. This certification proves your ability to implement and troubleshoot Cisco collaboration solutions.

Course Objectives

• Understand Cisco collaboration infrastructure and components.
• Deploy and troubleshoot Cisco Unified Communications Manager (CUCM).
• Configure and manage voice gateways and collaboration endpoints.
• Secure collaboration solutions and ensure QoS for voice/video traffic.
• Integrate and manage conferencing and messaging platforms.

What You Will Learn

• Advanced call control and mobility services.
• Media resources and Quality of Service (QoS) implementation.
• SIP protocol, dial plans, and voice gateway configurations.
• CUCM administration and troubleshooting techniques.
• Collaboration applications like Cisco Unity Connection and IM&P.

Career Opportunities

• Cisco Voice Engineer
• Collaboration Engineer
• Unified Communications Engineer
• VoIP Network Engineer
• UC Deployment Consultant

Why Learn from ITIngenious?

• Expert instructors with deep Cisco collaboration experience.
• Hands-on labs on CUCM, CUBE, and voice gateways.
• Exam-aligned curriculum and focused test preparation.
• Guided project-based learning with real-world scenarios.
• Flexible batches, mentoring, and career counseling.